Privacy policy

Privacy Policy

Kishida Tatami (hereinafter referred to as "we" or "our") establishes this Privacy Policy (hereinafter referred to as the "Policy") to govern the handling of personal information of users in relation to the services provided on this website (hereinafter referred to as the "Services").

1.(Personal Information)

"Personal information" refers to information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, or other descriptions contained in that information, as well as data on appearance, fingerprints, voiceprints, and other information that can identify a specific individual from that information alone, such as the insurer's number on a health insurance card (hereinafter referred to as "Personal Identifiable Information"), in accordance with the Personal Information Protection Law.

2.(Methods of Collecting Personal Information)

We may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when they register for use. We may also collect transaction records and information related to payments, including personal information of users, from our business partners (including information providers, advertisers, and ad distributors; hereinafter referred to as "Partners").

3.(Purposes of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

To provide and operate our services.
To respond to inquiries from users (including identity verification).
To send emails regarding new features, updates, campaigns, and information about other services provided by us that users are currently using.
To contact users when necessary, such as for maintenance or important notifications.
To identify users who violate the terms of use or attempt to use the services for fraudulent or improper purposes, and to deny their usage.
To allow users to view, modify, delete, and check their registration information and usage status.
To charge users for the use of paid services.
To fulfill purposes related to the above-mentioned purposes.

4.(Changes to the Purposes of Use)

We may change the purposes of use of personal information only to the extent that it is reasonably recognized to be relevant to the purposes before the change.

If we make changes to the purposes of use, we will notify users of the changes by the method specified by us or publish them on this website.

5.(Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without the prior consent of users, except in the following cases, unless otherwise permitted by the Personal Information Protection Law or other applicable laws and regulations:

When it is necessary to protect a person's life, body, or property, and obtaining the consent of the individual is difficult.
When it is particularly necessary for improving public health or promoting the sound development of children, and obtaining the consent of the individual is difficult.
When it is necessary to cooperate with a national agency, local government, or a party entrusted by them in executing affairs stipulated by laws and regulations, and obtaining the consent of the individual may hinder the execution of such affairs.
When we have notified or publicly announced the following matters in advance and have submitted the necessary documentation to the Personal Information Protection Commission:

Inclusion of providing personal information to third parties in the purposes of use.
Categories of data provided to third parties.
Means or methods of providing the information to third parties.
The right of the individual to request the suspension of providing personal information to third parties.
Methods for accepting requests from individuals.

Notwithstanding the provisions of the preceding paragraph, the provision of information to the following entities shall not be considered as providing personal information to third parties:

When we entrust the handling of personal information, in whole or in part, within the scope necessary for achieving the purposes of use.
When personal information is provided as a result of a merger or other business reasons.
When personal information is jointly used with specific individuals, and we have notified the individual in advance of the purpose of joint use, the categories of personal information to be jointly used, the scope of joint users, the purposes of joint users, and the name or title of the party responsible for managing such personal information, or have made it easily accessible to the individual.

6.(Disclosure of Personal Information)

When we receive a request for the disclosure of personal information from the individual, we will promptly disclose the information to the individual. However, if disclosing the information falls under any of the following cases, we may not disclose the whole or a part of it. In such cases, we will promptly notify the individual of the decision not to disclose. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.

When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
When there is a significant risk of seriously hindering the proper implementation of our business operations.
When it would violate other laws and regulations.

Notwithstanding the provisions of the preceding paragraph, information other than personal information such as browsing history and characteristic information will generally not be disclosed.

7.(Correction and Deletion of Personal Information)

If a user finds that their personal information held by us is incorrect, they may request the correction, addition, or deletion (hereinafter referred to as "correction, etc.") of the personal information by following the procedures specified by us.

If we determine that it is necessary to respond to a request as mentioned in the preceding paragraph, we will promptly carry out the correction, etc. of the relevant personal information.

When we have made corrections, etc. based on the provisions of the preceding paragraph, or when we have made a decision not to make corrections, etc., we will promptly notify the user of such actions.

8.(Suspension of Use, etc. of Personal Information)

If we receive a request from the individual to suspend or delete the use of their personal information on the grounds that it is being handled beyond the scope of the intended purpose or that it has been obtained through illegitimate means, we will promptly conduct the necessary investigation.

Based on the investigation results mentioned in the preceding paragraph, if we determine that it is necessary to respond to the request, we will promptly suspend or delete the use of the relevant personal information.

When we have suspended the use or deleted the personal information based on the provisions of the preceding paragraph, or when we have made a decision not to suspend or delete the information, we will promptly notify the user of such actions.

Notwithstanding the preceding two paragraphs, if suspending the use or deleting the information entails significant costs or if it is difficult to carry out such measures, but alternative measures can be taken to protect the rights and interests of the user, we may implement such alternative measures.

9.(Changes to the Privacy Policy)

The content of this policy, except where otherwise provided by laws or specific provisions in this policy, may be changed without prior notice to the user.

Unless otherwise specified by the company, the revised privacy policy shall take effect from the time it is posted on this website.

10.(Contact Information)

For inquiries regarding this policy, please contact the following:

Address: Kishida Tatami Shop, Attn: Ryunosuke Kishida (Representative)

Email: info@kishidatatami.com