Legal notice

 

Information based on the Specific Commercial Transactions Act

Seller: KISHIDA TATAMI

Representative: Ryunosuke Kishida

Address: 1-15-1, Takehisa-cho, Shimonoseki city, Yamaguchi prefecture, JAPAN

Phone number: +81 83-253-7100

Email: info@kishidatatami.com

Selling price: Indicated on each product page

Additional fees other than the product price: Shipping fees and customs duties are the responsibility of the user.

Payment methods : Credit card payment, bank transfer, Paypal, etc.

Payment timing: Payment is required in advance at the time of placing the order.

Delivery timeframe: Upon confirming the payment, we will ship the product within 10 business days.

Delivery method: The product will be delivered by a shipping carrier to your designated address.

Return deadline: We accept returns or exchanges if you notify us within 7 days from the date of product arrival.

Conditions for returns, defective items, and cancellations: If there are defective or damaged items upon product arrival, or if the product differs from what was ordered due to our mistake, please contact us within 7 days from the date of product arrival for return, exchange, or cancellation. However, returns or exchanges due to customer preference are not accepted.